In addition, the problem with the lack of manners isn’t just isolated to your coworkers or internal customers either. For those of us who interact with customers in some capacity or another, we have external customers to consider as well. In this competitive business landscape we are living in, we are all looking for a competitive edge. The old adage is still very true today that “people buy from people they like” and one way to ensure this continues is to make sure your customers are truly aware of how much you value them. Taking time to pick up the phone or send a simply “thank you” email to either your external or internal customers (co-workers) might just give you edge. We often never know what others are dealing with outside of work and a simple gesture can go a long way and make someone’s day.
So the next time someone helps you out or provides you with the info you are requesting, even if it’s their job and are getting paid for it, take the time to pick up the phone or send them an email, thanking them. Better yet, if you really want to stand out why not break out the old school “Thank You” cards and write them a real “Thank You” card.
THANK YOU all for taking a few minutes of your day to read this.